.berater-body {
    background: #f0f2f5;
}

/* Mobile buttons - hidden on desktop by default */
.mobile-menu-btn,
.mobile-chat-btn {
    display: none;
}

.dashboard-container {
    display: grid;
    grid-template-columns: 300px 1fr;
    min-height: 100vh;
}

.sidebar {
    background: linear-gradient(180deg, #1d3557 0%, #457b9d 100%);
    color: white;
    padding: 24px;
    display: flex;
    flex-direction: column;
    gap: 24px;
}

.sidebar-header {
    text-align: center;
    padding-bottom: 20px;
    border-bottom: 1px solid rgba(255, 255, 255, 0.1);
}

.sidebar .logo h1 {
    font-size: 1.75rem;
}

.dashboard-label {
    font-size: 0.85rem;
    opacity: 0.8;
    margin-top: 8px;
}

.berater-profile {
    text-align: center;
    padding: 20px;
    background: rgba(255, 255, 255, 0.1);
    border-radius: 12px;
}

.profile-avatar {
    font-size: 3rem;
    margin-bottom: 12px;
}

.berater-profile h3 {
    font-size: 1.25rem;
    margin-bottom: 8px;
}

.status-indicator {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
    font-size: 0.9rem;
}

.status-dot {
    width: 10px;
    height: 10px;
    border-radius: 50%;
    background: #2a9d8f;
}

.status-dot.available {
    background: #2a9d8f;
}

.status-dot.busy {
    background: #e63946;
}

.status-dot.ringing {
    background: #f4a261;
    animation: blink 0.5s infinite;
}

@keyframes blink {
    0%, 100% { opacity: 1; }
    50% { opacity: 0.3; }
}

.sidebar-nav {
    display: flex;
    flex-direction: column;
    gap: 8px;
}

.nav-btn {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 12px 16px;
    background: rgba(255, 255, 255, 0.1);
    border: none;
    border-radius: 8px;
    color: white;
    font-size: 0.95rem;
    cursor: pointer;
    transition: background 0.2s;
}

.nav-btn:hover {
    background: rgba(255, 255, 255, 0.2);
}

.queue-sidebar h3,
.other-beraters h3 {
    font-size: 0.9rem;
    opacity: 0.8;
    margin-bottom: 12px;
    text-transform: uppercase;
    letter-spacing: 0.5px;
}

.queue-list {
    display: flex;
    flex-direction: column;
    gap: 8px;
}

.queue-item {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 10px 12px;
    background: rgba(255, 255, 255, 0.1);
    border-radius: 8px;
    font-size: 0.9rem;
    cursor: pointer;
    transition: background 0.2s, transform 0.2s;
}

.queue-item:hover {
    background: rgba(255, 255, 255, 0.2);
    transform: translateX(4px);
}

.queue-item .name {
    display: flex;
    align-items: center;
    gap: 8px;
}

.queue-item .wait-time {
    font-size: 0.8rem;
    opacity: 0.7;
}

.empty-queue {
    font-size: 0.85rem;
    opacity: 0.6;
    font-style: italic;
}

.beraters-list {
    display: flex;
    flex-direction: column;
    gap: 8px;
}

.berater-item-sidebar {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 8px 12px;
    background: rgba(255, 255, 255, 0.05);
    border-radius: 8px;
    font-size: 0.9rem;
}

.main-area {
    padding: 32px;
    display: flex;
    align-items: center;
    justify-content: center;
}

.berater-login-section {
    width: 100%;
    max-width: 450px;
}

.berater-login-section .login-error {
    background: #f8d7da;
    color: #721c24;
    padding: 12px 16px;
    border-radius: 8px;
    margin-bottom: 16px;
    text-align: center;
    font-size: 0.9rem;
}

.login-error.hidden {
    display: none;
}

.login-card {
    background: white;
    padding: 40px;
    border-radius: 16px;
    box-shadow: 0 10px 40px rgba(0, 0, 0, 0.1);
    text-align: center;
}

.berater-login-section h2 {
    margin-bottom: 8px;
    color: #1d3557;
}

.berater-login-section p {
    color: #6c757d;
    margin-bottom: 32px;
}

.waiting-section {
    text-align: center;
}

.waiting-content {
    display: flex;
    flex-direction: column;
    align-items: center;
}

.waiting-icon {
    font-size: 5rem;
    margin-bottom: 24px;
    animation: float 3s ease-in-out infinite;
}

@keyframes float {
    0%, 100% { transform: translateY(0); }
    50% { transform: translateY(-10px); }
}

.waiting-section h2 {
    color: #1d3557;
    margin-bottom: 8px;
}

.waiting-section p {
    color: #6c757d;
}

.incoming-call-section {
    width: 100%;
    display: flex;
    align-items: center;
    justify-content: center;
}

.incoming-call-card {
    background: white;
    padding: 48px;
    border-radius: 20px;
    text-align: center;
    box-shadow: 0 20px 60px rgba(0, 0, 0, 0.15);
    animation: shake 0.5s ease-in-out infinite;
}

@keyframes shake {
    0%, 100% { transform: translateX(0); }
    25% { transform: translateX(-5px); }
    75% { transform: translateX(5px); }
}

.ring-animation {
    position: relative;
    width: 120px;
    height: 120px;
    margin: 0 auto 32px;
    display: flex;
    align-items: center;
    justify-content: center;
}

.ring-circle {
    position: absolute;
    width: 100%;
    height: 100%;
    border-radius: 50%;
    border: 3px solid #2a9d8f;
    animation: ring-expand 1.5s ease-out infinite;
}

.ring-circle:nth-child(2) {
    animation-delay: 0.5s;
}

.ring-circle:nth-child(3) {
    animation-delay: 1s;
}

@keyframes ring-expand {
    0% {
        transform: scale(0.5);
        opacity: 1;
    }
    100% {
        transform: scale(1.5);
        opacity: 0;
    }
}

.phone-icon {
    font-size: 3rem;
    z-index: 1;
    animation: ring-shake 0.3s ease-in-out infinite;
}

@keyframes ring-shake {
    0%, 100% { transform: rotate(-10deg); }
    50% { transform: rotate(10deg); }
}

.incoming-call-card h2 {
    color: #1d3557;
    margin-bottom: 16px;
}

.caller-info {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 12px;
    font-size: 1.25rem;
    color: #457b9d;
    margin-bottom: 32px;
}

.call-type-badge {
    padding: 4px 12px;
    background: #f1f5f9;
    border-radius: 20px;
    font-size: 0.85rem;
}

.incoming-call-actions {
    display: flex;
    gap: 16px;
    justify-content: center;
}

.call-section {
    width: 100%;
    height: calc(100vh - 64px);
}

.call-layout {
    display: grid;
    grid-template-columns: 1fr 350px;
    height: 100%;
    gap: 0;
}

.video-area {
    background: #1a1a2e;
    display: flex;
    flex-direction: column;
    border-radius: 16px 0 0 16px;
    overflow: hidden;
}

.video-container-berater {
    flex: 1;
    position: relative;
    background: #0f0f23;
}

.video-container-berater .remote-video-wrapper {
    position: absolute;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    transition: all 0.3s ease;
}

.video-container-berater .remote-video-wrapper video {
    width: 100%;
    height: 100%;
    object-fit: cover;
}

.video-container-berater .local-video-wrapper {
    position: absolute;
    bottom: 20px;
    right: 20px;
    width: 180px;
    aspect-ratio: 16 / 9;
    border-radius: 12px;
    overflow: hidden;
    border: 2px solid rgba(255, 255, 255, 0.3);
    box-shadow: 0 4px 20px rgba(0, 0, 0, 0.3);
    transition: all 0.3s ease;
    cursor: pointer;
    z-index: 10;
}

.video-container-berater .local-video-wrapper video {
    width: 100%;
    height: 100%;
    object-fit: cover;
}

.video-container-berater .local-video-wrapper:hover {
    transform: scale(1.05);
    border-color: rgba(255, 255, 255, 0.6);
}

.video-container-berater .local-video-wrapper.video-large {
    position: absolute;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    bottom: auto;
    right: auto;
    border-radius: 0;
    z-index: 1;
}

.video-container-berater .remote-video-wrapper.video-small {
    position: absolute;
    bottom: 20px;
    right: 20px;
    width: 180px;
    height: auto;
    aspect-ratio: 16 / 9;
    border-radius: 12px;
    overflow: hidden;
    border: 2px solid rgba(255, 255, 255, 0.3);
    box-shadow: 0 4px 20px rgba(0, 0, 0, 0.3);
    z-index: 10;
    cursor: pointer;
}

.video-container-berater .remote-video-wrapper.video-small:hover {
    transform: scale(1.05);
    border-color: rgba(255, 255, 255, 0.6);
}

.call-info-bar {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 16px 24px;
    background: rgba(255, 255, 255, 0.05);
}

.caller-details {
    display: flex;
    align-items: center;
    gap: 12px;
    color: white;
}

.caller-avatar {
    font-size: 1.5rem;
}

.chat-area {
    background: white;
    display: flex;
    flex-direction: column;
    border-radius: 0 16px 16px 0;
}

.chat-area .chat-header {
    padding: 20px;
    background: #f8f9fa;
    border-radius: 0 16px 0 0;
}

.chat-area .chat-messages {
    flex: 1;
    padding: 20px;
    overflow-y: auto;
}

.chat-area .chat-input-container {
    padding: 16px 20px;
    border-top: 1px solid #e2e8f0;
}

@media (max-width: 1200px) {
    .call-layout {
        grid-template-columns: 1fr;
    }

    .chat-area {
        position: fixed;
        right: 0;
        top: 0;
        width: 350px;
        height: 100vh;
        border-radius: 0;
        transform: translateX(100%);
        transition: transform 0.3s;
        z-index: 100;
    }

    .chat-area.open {
        transform: translateX(0);
    }
}

/* ========== BERATER MOBILE STYLES ========== */

/* Tablet */
@media (max-width: 1024px) {
    .dashboard-container {
        grid-template-columns: 250px 1fr;
    }

    .sidebar {
        padding: 16px;
        gap: 16px;
    }

    .call-layout {
        grid-template-columns: 1fr 280px;
    }

    .video-container-berater .local-video-wrapper {
        width: 140px;
    }
}

@media (max-width: 768px) {
    /* Show mobile-only elements */
    .mobile-only {
        display: flex !important;
    }

    .dashboard-container {
        grid-template-columns: 1fr;
    }

    .sidebar {
        position: fixed;
        left: -280px;
        top: 0;
        width: 280px;
        height: 100vh;
        z-index: 1000;
        transition: left 0.3s ease;
        padding: 20px;
    }

    .sidebar.open {
        left: 0;
    }

    /* Mobile menu toggle button */
    .mobile-menu-btn {
        display: flex !important;
        position: fixed;
        top: 12px;
        left: 12px;
        z-index: 999;
        width: 44px;
        height: 44px;
        background: #1d3557;
        border: none;
        border-radius: 10px;
        color: white;
        font-size: 1.5rem;
        align-items: center;
        justify-content: center;
        cursor: pointer;
        box-shadow: 0 2px 10px rgba(0,0,0,0.2);
    }

    .mobile-menu-btn.hidden-desktop {
        display: flex !important;
    }

    /* Overlay when sidebar is open */
    .sidebar-overlay {
        display: none;
        position: fixed;
        top: 0;
        left: 0;
        width: 100%;
        height: 100%;
        background: rgba(0, 0, 0, 0.5);
        z-index: 999;
    }

    .sidebar-overlay.active {
        display: block;
    }

    .main-area {
        padding: 16px;
        padding-top: 70px;
    }

    /* Login section mobile */
    .berater-login-section {
        max-width: 100%;
    }

    .login-card {
        padding: 24px 20px;
    }

    .berater-login-section h2 {
        font-size: 1.3rem;
    }

    /* Waiting section mobile */
    .waiting-icon {
        font-size: 4rem;
    }

    .waiting-section h2 {
        font-size: 1.3rem;
    }

    /* Incoming call mobile */
    .incoming-call-card {
        padding: 32px 24px;
        margin: 0 10px;
    }

    .ring-animation {
        width: 100px;
        height: 100px;
        margin-bottom: 24px;
    }

    .phone-icon {
        font-size: 2.5rem;
    }

    .incoming-call-card h2 {
        font-size: 1.25rem;
    }

    .caller-info {
        font-size: 1.1rem;
        flex-direction: column;
        gap: 8px;
    }

    .incoming-call-actions {
        flex-direction: column;
        gap: 12px;
    }

    .incoming-call-actions .btn {
        width: 100%;
    }

    /* Call section mobile */
    .call-section {
        height: auto;
        min-height: calc(100vh - 80px);
    }

    .call-layout {
        grid-template-columns: 1fr;
        grid-template-rows: 1fr auto;
        min-height: calc(100vh - 80px);
    }

    .video-area {
        border-radius: 12px 12px 0 0;
    }

    .video-container-berater {
        min-height: 250px;
    }

    .video-container-berater .local-video-wrapper {
        width: 100px;
        bottom: 10px;
        right: 10px;
        z-index: 20;
        display: block !important;
    }

    .video-container-berater .local-video-wrapper video {
        display: block !important;
    }

    .video-container-berater .remote-video-wrapper.video-small {
        width: 100px;
        bottom: 10px;
        right: 10px;
    }

    .call-info-bar {
        padding: 12px 16px;
    }

    .caller-avatar {
        font-size: 1.25rem;
    }

    .call-controls {
        gap: 8px;
        padding: 12px 8px;
        flex-wrap: nowrap;
        justify-content: center;
        background: linear-gradient(180deg, rgba(26, 26, 46, 0.95) 0%, rgba(15, 15, 35, 0.98) 100%);
        border-top: 1px solid rgba(255, 255, 255, 0.1);
    }

    .control-btn {
        min-width: 50px;
        max-width: 62px;
        padding: 10px 6px;
        flex: 0 1 auto;
        border-radius: 12px;
    }

    .control-btn .btn-icon {
        font-size: 1.25rem;
    }

    .control-btn .btn-label {
        font-size: 0.55rem;
        margin-top: 3px;
    }

    .control-btn.end-call {
        background: linear-gradient(135deg, #e63946, #c1121f);
    }

    /* Chat area mobile - inline below video (like customer) */
    .chat-area {
        position: relative !important;
        right: auto !important;
        top: auto !important;
        width: 100% !important;
        max-width: none !important;
        height: auto !important;
        max-height: 200px;
        border-radius: 0 0 12px 12px;
        transform: none !important;
        transition: none;
        z-index: auto;
        display: flex;
        flex-direction: column;
        border-top: 1px solid #e2e8f0;
        overflow: hidden;
    }

    .chat-area.open {
        transform: none !important;
        right: auto !important;
    }

    /* Show chat back button on mobile */
    .chat-area .chat-back-btn {
        display: flex !important;
    }

    .chat-area .chat-header {
        padding: 10px 16px;
        display: flex;
        justify-content: space-between;
        align-items: center;
        background: #f8f9fa;
        border-bottom: 1px solid #e2e8f0;
        flex-shrink: 0;
    }

    .chat-area .chat-messages {
        flex: 1;
        min-height: 60px;
        max-height: 80px;
        padding: 8px 12px;
        overflow-y: auto;
    }

    .chat-area .chat-input-container {
        padding: 8px 12px;
        display: flex !important;
        gap: 8px;
        background: #f8fafc;
        border-top: 1px solid #e2e8f0;
        flex-shrink: 0;
        align-items: center;
    }

    .chat-area .chat-input-container input {
        flex: 1;
        padding: 10px 12px;
        border: 1px solid #e2e8f0;
        border-radius: 8px;
        font-size: 16px !important;
        min-width: 0;
    }

    .chat-area .chat-input-container .send-btn {
        padding: 10px 14px;
        background: var(--primary-color);
        color: white;
        border: none;
        border-radius: 8px;
        cursor: pointer;
        flex-shrink: 0;
    }

    .chat-area .chat-input-container .file-upload-btn {
        flex-shrink: 0;
    }

    /* Hide close button - chat is always visible inline */
    .chat-close-btn {
        display: none !important;
    }

    /* Hide mobile chat toggle button - chat is always visible inline */
    .mobile-chat-btn {
        display: none !important;
    }

    /* Tools button - respect hidden class */
    .tools-toggle-btn.hidden {
        display: none !important;
    }

    .tools-toggle-btn:not(.hidden) {
        display: flex !important;
        align-items: center;
        justify-content: center;
    }

    /* Tools panel mobile */
    .tools-toggle-btn {
        top: auto;
        bottom: 170px;
        right: 12px;
        width: 50px;
        height: 50px;
        font-size: 1.25rem;
        transform: none;
        display: flex;
        align-items: center;
        justify-content: center;
    }

    .tools-panel {
        width: 100% !important;
        max-width: 320px;
        right: 0;
    }

    /* Modal mobile */
    .modal-content {
        margin: 10px;
        max-width: calc(100% - 20px);
        max-height: calc(100vh - 20px);
    }

    .user-management-content {
        width: 100%;
    }

    .user-form-content {
        width: 100%;
    }

    .modal-header {
        padding: 16px;
    }

    .modal-body {
        padding: 16px;
    }

    .user-table th,
    .user-table td {
        padding: 10px 8px;
        font-size: 0.85rem;
    }

    .user-table .actions {
        flex-direction: column;
        gap: 4px;
    }

    .btn-edit, .btn-delete {
        padding: 6px 10px;
        font-size: 0.8rem;
    }
}

/* Small phones */
@media (max-width: 480px) {
    .sidebar {
        width: 260px;
        left: -260px;
    }

    .mobile-menu-btn {
        top: 8px;
        left: 8px;
        width: 40px;
        height: 40px;
        font-size: 1.25rem;
    }

    .main-area {
        padding: 12px;
        padding-top: 60px;
    }

    .login-card {
        padding: 20px 16px;
    }

    .incoming-call-card {
        padding: 24px 16px;
    }

    .ring-animation {
        width: 80px;
        height: 80px;
    }

    .phone-icon {
        font-size: 2rem;
    }

    .call-section {
        height: calc(100vh - 60px);
    }

    .video-container-berater .local-video-wrapper {
        width: 80px;
        bottom: 8px;
        right: 8px;
    }

    .video-container-berater .remote-video-wrapper.video-small {
        width: 80px;
        bottom: 8px;
        right: 8px;
    }

    .call-controls {
        gap: 6px;
        padding: 10px 8px;
    }

    .control-btn {
        min-width: 52px;
        padding: 8px;
    }

    .control-btn .btn-icon {
        font-size: 1.1rem;
    }

    .control-btn .btn-label {
        font-size: 0.5rem;
    }

    .tools-toggle-btn {
        width: 44px;
        height: 44px;
        bottom: 150px;
        right: 8px;
    }

    .chat-area {
        max-height: none !important;
        min-height: 180px;
        flex: 1;
    }

    .chat-area .chat-messages {
        flex: 1;
        min-height: 60px;
        max-height: none;
    }
}

/* Landscape phone for berater */
@media (max-height: 500px) and (orientation: landscape) {
    .main-area {
        padding: 8px;
        padding-left: 60px;
    }

    .call-section {
        height: calc(100vh - 16px);
    }

    .call-layout {
        grid-template-columns: 1fr 220px;
    }

    .video-area {
        border-radius: 8px 0 0 8px;
    }

    .chat-area {
        position: relative;
        right: auto;
        max-width: none;
        border-radius: 0 8px 8px 0;
    }

    .call-controls {
        padding: 6px;
        gap: 8px;
        min-height: auto;
    }

    .control-btn {
        min-width: 45px;
        padding: 6px;
    }

    .control-btn .btn-label {
        display: none;
    }

    .call-info-bar {
        padding: 8px 12px;
    }

    .video-container-berater .local-video-wrapper {
        width: 70px;
        bottom: 5px;
        right: 5px;
    }

    .mobile-chat-btn,
    .mobile-menu-btn {
        display: none !important;
    }
}

/* Modal Styles */
.modal {
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    background: rgba(0, 0, 0, 0.6);
    display: flex;
    align-items: center;
    justify-content: center;
    z-index: 2000;
}

.modal.hidden {
    display: none;
}

.modal-content {
    background: white;
    border-radius: 16px;
    box-shadow: 0 20px 60px rgba(0, 0, 0, 0.3);
    max-width: 90%;
    max-height: 90%;
    overflow: hidden;
    animation: modalIn 0.3s ease;
}

@keyframes modalIn {
    from {
        opacity: 0;
        transform: scale(0.9);
    }
    to {
        opacity: 1;
        transform: scale(1);
    }
}

.user-management-content {
    width: 700px;
}

.user-form-content {
    width: 450px;
}

.modal-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 20px 24px;
    border-bottom: 1px solid #e5e7eb;
    background: #f8fafc;
}

.modal-header h2 {
    margin: 0;
    font-size: 1.25rem;
    color: #1e293b;
}

.modal-close {
    background: none;
    border: none;
    font-size: 1.5rem;
    cursor: pointer;
    color: #64748b;
    padding: 4px 8px;
    border-radius: 4px;
    transition: all 0.2s;
}

.modal-close:hover {
    background: #e2e8f0;
    color: #1e293b;
}

.modal-body {
    padding: 24px;
}

/* User Management Table */
.user-actions {
    margin-bottom: 20px;
}

.user-table {
    width: 100%;
    border-collapse: collapse;
}

.user-table th,
.user-table td {
    padding: 12px 16px;
    text-align: left;
    border-bottom: 1px solid #e5e7eb;
}

.user-table th {
    background: #f8fafc;
    font-weight: 600;
    color: #475569;
    font-size: 0.85rem;
    text-transform: uppercase;
}

.user-table td {
    color: #334155;
}

.user-table tr:hover {
    background: #f8fafc;
}

.user-table .actions {
    display: flex;
    gap: 8px;
}

.btn-edit, .btn-delete {
    padding: 6px 12px;
    border: none;
    border-radius: 6px;
    cursor: pointer;
    font-size: 0.85rem;
    transition: all 0.2s;
}

.btn-edit {
    background: #dbeafe;
    color: #1d4ed8;
}

.btn-edit:hover {
    background: #bfdbfe;
}

.btn-delete {
    background: #fee2e2;
    color: #dc2626;
}

.btn-delete:hover {
    background: #fecaca;
}

/* Form Styles */
.form-error {
    background: #fee2e2;
    color: #dc2626;
    padding: 12px 16px;
    border-radius: 8px;
    margin-bottom: 16px;
    font-size: 0.9rem;
}

.form-error.hidden {
    display: none;
}

.form-actions {
    display: flex;
    gap: 12px;
    justify-content: flex-end;
    margin-top: 24px;
}

.btn-secondary {
    background: #e2e8f0;
    color: #475569;
    border: none;
    padding: 10px 20px;
    border-radius: 8px;
    cursor: pointer;
    font-weight: 500;
    transition: all 0.2s;
}

.btn-secondary:hover {
    background: #cbd5e1;
}

.readonly-input {
    background: #f1f5f9;
    color: #475569;
    cursor: not-allowed;
    border: 1px dashed #cbd5e1;
}